All order inquiries should be made to: [email protected]! Please allow 1-3 days for a response, and 1-5 days when demands are high.
Is there a number that I can contact?
Of course. But, please be aware to ONLY contact our business line after you haven't received an email on the 6th business day regarding your order. After that, if you have any questions about your order, tracking number, and etc. You may contact our business number at 614-407-4364 between the hours of 4:00 p.m. to 7:00 p.m. Monday through Thursday.
How do I cancel my order?
There are no order cancellations. Once you have hit the "checkout" button on your order, it will be final. Due to this, please be sure to check over your cart, before making a purchase.
How can I track my order?
In your shipping confirmation email, you’ll receive a link to the tracking number once it becomes available.
How can I receive styling services?
If you would like to receive styling services from "Pretty Vanity", it will be available soon.
I snapped a picture of my #VanityVixen outfit and I'd love to be featured on the social media pages. How can I do so?
We love our #VanityVixens! In order to be posted to our social media pages you MUST tag our social media accounts (IG & Facebook: @prettyvanityboutique). Also, use the hashtag #VanityVixen and #LightsCameraSLAY. We also do weekly features on our page and choose a #VanityVixen of the week, so be on the lookout for that!
I love P.V. Boutique, but right now I am a baddie on the budget. How can I receive $$$ off of my order?
OMG! We've all been there. So, if anyone understands you, it is definitely us. Here at P.V. we love to slay on a budget which is why when creating our boutique, we wanted to keep that in mind! Other than any other promotions that we may be running at the time, a way to receive money off your order is to leave a recommendation on our Facebook page: PrettyVanityBoutique and we'll contact you with a special 15% off code for your next order!
For any other questions, comments, or concerns, please email us at [email protected]